Terms and Conditions - Gardeners Sutton

Welcome to Gardeners Sutton. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Introduction

Gardeners Sutton provides professional gardening and landscaping services to residents and businesses in Sutton and the surrounding areas. Our mission is to deliver high-quality services that meet your gardening needs.

2. Services Offered

We offer a comprehensive range of gardening services including:

Garden Maintenance: Regular upkeep of your garden, including mowing, trimming, and weeding.
Landscaping: Design and installation of garden features such as flower beds, patios, and pathways.
Planting Services: Selection and planting of flowers, shrubs, trees, and other vegetation.
Seasonal Clean-Up: Clearing of debris, leaf removal, and preparing your garden for different seasons.
Irrigation Systems: Installation and maintenance of watering systems to ensure optimal plant health.

3. Booking and Scheduling

To schedule our services, please contact us through our designated booking system. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed.

3.1 Confirmation

Once a booking is made, you will receive a confirmation via email or phone. Please ensure that all provided information is accurate to avoid any scheduling conflicts.

3.2 Cancellations and Rescheduling

If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a fee.

4. Payment Terms

Our payment terms are outlined below:

Fees: Service fees are determined based on the scope of work and are agreed upon prior to commencement.
Payment Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
Invoices: Invoices will be issued upon completion of services. Payment is due within 14 days of receipt unless otherwise agreed.
Late Payments: Late payments may be subject to interest charges as stipulated in the invoice.

5. Client Responsibilities

Clients are expected to:

Provide Access: Ensure that our team has access to the property during scheduled service times.
Clear Areas: Remove personal belongings and valuables from areas where services will be performed.
Communication: Inform us of any specific requirements or changes in service as early as possible.

6. Liability

Gardeners Sutton strives to provide exceptional services; however, we are not liable for:

Pre-existing conditions of plants or property.
Unforeseen damages caused by environmental factors beyond our control.
Accidents or injuries that occur on the property, unless directly caused by our negligence.

We recommend that clients have adequate insurance coverage for their property and any potential liabilities.

7. Warranty

We offer a 30-day warranty on all our services. If any issues arise within this period related to our work, please contact us immediately for resolution.

8. Termination of Services

Either party may terminate the service agreement with written notice. Upon termination, any outstanding payments for services rendered up to the termination date must be settled promptly.

9. Privacy Policy

Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Sutton operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.

11. Amendments

Gardeners Sutton reserves the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to clients through appropriate channels. Continued use of our services constitutes acceptance of the updated terms.

12. Acceptance of Terms

By engaging Gardeners Sutton, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.